The white glove delivery service will carry the mattress to your bedroom and set it up.
Macys mattress delivery fee.
A restocking fee of 15 may be assessed.
Online sales will be assessed based on customer s delivery state.
Quick ship mattresses cannot be returned to the store or furniture galleries.
Get quality service right to your door.
Return fees will be less for certain brands.
Macy s is a traditional department store serving customers with a wide range of products from multiple manufacturers and brands.
Recycling fee cannot be credited to the customer as it is mandated by law.
When it comes to mattresses macy s focuses on higher end brands mainly with more selection for those with higher budgets than those that are looking for a deal.
The fee is separate from macy s haul away fee.
New mattress selection must be made within 14 days.
You will receive credit after the merchandise has been returned.
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Mattress must be undamaged unsoiled and free of stains.
It can only be refunded if the merchandise is returned.
Delivery is free if the mattress is over 787 otherwise there is an 85 delivery fee.
They sell products at a mark up and negotiate with brands to place their products in stores and online.
Mattress recycling fees can be subject to sales tax in certain states.
Macy s return policy varies depending on the model you select so be sure to get the details.
If you want your old mattress removed there is a 25 option to do so.
For damaged defective merchandise please call macy s customer service at 1 888 822 6229.
Macy s provides white glove delivery set up inspection and more for furniture.
Shipping fees and any surcharges will not be refunded.